Arkansas Department of Education Division of Elementary and Secondary Education Ready for School Resource Call Center

Memo Information

Memo Number
Memo Date
Memo Type
Educator Effectiveness & Licensure
Regulatory Authority
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Federal Programs; Superintendents; Assistant Superintendent; Principals; Technology Coordinators; Test Coordinators; General Business Managers; Teachers; Gifted & Talented Coordinators; Curriculum Coordinators; Bookkeepers; School Counselors; Techstart Coordinators or Contact Name; Equity Coordinators (Disability/Race/Gender/National Origin); Child Nutrition Directors/Managers; Data Stewards (SIS; eSchool; eFinance; TRIAND); District Coordinators (ALE; Homeless; ESOL; SDFS & Foster); Parent Involvement Coordinators/Facilitators

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Secondary Contact/s Information

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Memo Text

The Arkansas Department of Education (ADE) has established a Ready for School Resource Call Center beginning Monday, August 3, 2020.  The purpose of the call center is to provide Arkansans with information and resources regarding the reopening of schools.  With the support of partners from UAMS, Arkansas Children’s Hospital, and the Arkansas Bilingual Resource Network, the call center will be staffed by education and health professionals, as well as community partners.  

  • Operating hours  8:00 a.m. to 4:00 p.m. Monday through Friday
  • The Ready for School Resource Call Center: 1-833-353-6050

Partners Include:

  • University of Arkansas for Medical Sciences
  • Arkansas Department of Health
  • Arkansas Children's Hospital
  • Republic of the Marshall Islands Consulate
  • Arkansas Bilingual/Bicultural Educations Support Network
  • The Office of Coordinated Support and Services (OCSS)


The Arkansas Department of Health Education Hotline (833-504-0155) will continue to field COVID calls for school-related cases and exposures.  This hotline is for school administrators, school nurses, and district designated Points of Contact (POC).  The Arkansas Department of Health (ADH) is tasked with keeping track of community spread among the state. This includes local schools. In order to reduce the spread, it is necessary to identify positive cases and probable close contacts as quickly as possible. To do this, it is required that the POC call the Arkansas Department of Health Education Hotline (833-504-0155) to report all positive cases and close contacts as soon as possible.




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